Frequently Asked Questions (FAQ)

Welcome to the 1Casino.com FAQ section!

Q: How do I open an account?

A: Click on the download button at the top of the page and download the casino, or just click here to open an account. When the download is finished, you can find the client on your desktop. Open it and you will be prompted to register an account and you are ready to play! If you don't want to download any software, just click on the 'Instant Play' button and you can register immediately in a pop-up. When you are done, you are ready to take the slots for a spin!

Q: What are the system requirements to run the 1Casino.com software?

A: The minimum requirements for download are:

  • Windows XP/98/2000/ME
  • Pentium 200 MHz 32 MB RAM
  • 16-bit color video card (800x600 resolution) Monitor
  • Sound Blaster compatible sound card (optional)
  • 30 MB hard drive space
  • DirectX 3 or higher
  • Macromedia Flash Player 5
  • 35 MB hard drive space.
Although we do recommend the following:
  • PC-compatible computer - Windows XP/98/2000/ME
  • Pentium II 350 MHz or higher
  • 64 MB RAM
  • 32-bit color video card (800x600 resolution) / 8 MB
  • 30 MB hard drive space
  • Sound Blaster AWE 32

Q: Do I have to download software to my computer?

A: No. You can play directly in your browser without downloading a thing. Just click on the 'Instant Play' button at the top of the homepage and make sure pop-ups are enabled.

Q: What are the main differences between the download and instant casinos?

A: The instant casino has 40 of our most popular games, while the download version offers you over 240 games. You can log in to the instant casino from any computer with your login details.

Q: I have an Apple computer. Can I still play at 1Casino.com?

A: Yes you can! The non-download version supports Mac OS. You can also download the casino and use it with software such as Parallels desktop, VMWare, VirtualBox or similar. Unfortunately, there is currently no native support for Mac OS.

Q: How do I start playing at the casino?

A: Go to our 'Get Started' section for information on how to download and launch the casino, register and deposit. If you do not want to download anything, just click on the 'Instant Play' button at the top of the page to play directly in your browser.

Q: Where can I find information about you payment methods?

A: Click here to read about our payment methods on our payment method information page.

Q: Where can I find information about 1Casino.com's payment processor?

A: You can read about our payment processor, ECash, on their website: www.ECashDirect.net

Q: I can't find the answer to my question. What do I do?

A: If you can't find what you are looking for here, you can contact our support by e-mail or phone 24 hours a day. Check out our support page here